Our Reputation is built on being the most competitive home furnishings retailer in our market. To prove our commitments to you, our customer, we are pleased to offer Ken's 5-star guarantee:
LOW PRICE GUARANTEE. Should you find the exact same item or service you purchased from us at a lower price within 30 days of your purchase, by a Local Retailer or by us, bring proof of the lower price and we will gladly refund 110% of the difference. (Excludes close outs, discontinued, floor models and as is items)
SATISFACTION GUARANTEE. If you are not satisfied with your purchase for any reason, you may return it for a full refund within 7 days. Additionally you may exchange your purchase within 30 days. (7/30 calculated from date original invoice, special orders excluded)
NO HASSLE ON TIME DELIVERY. If we do not arrive within our scheduled 2-hour time window I will issue you a gift card worth double your delivery charge.
IN STOCK GUARANTEE. If for some unexpected reason we are out of stock on an advertised item, we will immediately issue a rain check and give you an additional 10% off the out of stock item for your inconvenience. (Limited quantity and closeout merchandise do not apply)
HOSPITALITY GUARANTEE. When you visit Designer Furniture Gallery you are our guest. We will do everything we can to make you comfortable. We have a children's area and we offer lemonade or herb tea, fresh baked cookies and bottled water. In addition our sales consultants are professionally trained and are here to assist you, not pressure you. I guarantee you will feel comfortable and at home in our store, always. If for any reason you do not, I invite you to call me on my direct line at 435.634.2723 or email me any time and let me know.